
Chapter IX—Summary of Systems Thinking and Learning 375
Analytic vs. Systems Thinking
(Strategic Consistency yet Operational Flexibility)
(Outside—Inside—Outside Again: Both Are Then Useful)
Success Key: Organizational Systems Fit, Alignment, and Integrity
Analytic Thinking
vs.
Systems Thinking
(Analysis of Today) (Synthesis for the Future
1. We/they vs. 1. Customers/stakeholders
2. Independent vs. 2. Interdependent
3. Activities/tasks and 3. Outcomes/ends
4. Problem solving and 4. Solution seeking
5. Today is fine vs. 5. Shared vision of future
6. Units/departments and 6. Total organization
7. Silo mentality vs. 7. Cross-functional teamwork
8. Closed environment ...