The Complete Guide to Systems Thinking and Learning

Chapter IX—Summary of Systems Thinking and Learning 367

• Integrity of the various parts and departments of the organization fitting and working

together for the good of the whole.

• An alignment of business/work processes horizontally across the organization that meet

the needs of the external customers (and ties in suppliers).

• Focus on system-wide core strategies rather than functional or department goals or

individual key results areas.

• Fewer levels of hierarchy and management; greater operational flexibility and empower-

ment.

• Lower territorial orientation and more job movement across functions.

• Development of management and leadership skills ...