
138 The Complete Guide to Systems Thinking and Learning
Tool #19 Feedback and Learning
Application of Systems Dynamics #5: Feedback
Feedback = Learning = Learning at all levels = The Learning Organization
Feedback is the breakfast of champions.
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For example:
Knowledge alone is an input.
• There are many “knowledgeable idiots” in this world.
• Learning is composed of three types (and all are needed): knowledge, skills, and
attitude.
• The other two real issues are:
1. The attitude or willingness to put the knowledge to its appropriate use in order
to achieve some objective.
2. The abilities (or skills/readiness) to use the knowledge effectively to achieve ...