C
HAPTER
VII
A
PPLICATION
: T
HE
R
OLLERCOASTER OF
C
HANGE
SM
The applications in this chapter focus on the concept most essential to guiding organizational
change: that systems follow a natural cycle of life and change. As we saw earlier, this concept
can be expressed as the Rollercoaster of Change
SM
. We look here at the Rollercoaster’s many
uses, particularly its application for self, interpersonal, team, and organizational change.
Tool
No.
The Applications
44 The Rollercoaster of Change
SM
What is the natural, normal, and legitimate emotional way change occurs?
45 The Rollercoaster of Self-Change
How does change occur naturally for me as a person?
46 The Rollercoaster of Interpersonal Change
How does change occur between people?
47 The Rollercoaster of Team Change

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