Chapter V—Application: The A-B-C-D Systems Thinking Approach and Model231
Tool #36
Systems Solution vs. Problem Solving
(Through the A-B-C-D Systems Framework)
Application of Systems Dynamics #3: Input-Output Model
Use a more systems-oriented “solution seeking” (vs. problem-solving) model that focuses on
objectives or outcomes and on alternative solutions. It should also help in troubleshooting the
solutions for system side effects (i.e., all four phases of systems thinking). Analyze and solve
problems within the context of your desired outcomes.
A. Solution-Seeking Model
PhasesSequence
C
C
1.Problem/issue identification—root causes; not simple cause ...
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