
52 PART 1 Closer to your customers: the true measure of success
Are your customers considering entry into new markets?
Do you have product development plans that are relevant
to the new market?
It is equally important to understand your customers’ busi-
ness strategies: their corporate direction and key objectives,
and how they aim to succeed. By aligning your product
development objectives with theirs, and showing how your
products or services can help them to achieve their strategic
business objectives, you can ensure that your new products
will be successful.
There are two important approaches to customer-focused
product development: ...