
10
How to win friends and
influence the influencers
DO YOU KNOW WHO REALLY makes the decision to buy your
products, and who influences them? In many cases, it isn’t
just the front-line prospect who warrants your attention and
marketing budget. Purchasing managers consult technical
managers, finance directors and other board executives as
part of their decision-making process. Are you reaching all
the people who matter, and do you know what they think of
you and your competitors?
Communicate at the right level
In business purchasing, more than one person influences the
choice of supplier. A decision-making team could include
a wide range