The Truth About Better Decision-Making (Collection), 2/e

Truth 17. Having organizational values matters; living them means more

Contrary to what may seem common sense, it isn't important what values your organization identifies; it's important that your organization has values. (To add a qualifier, your organization has to have the "right" values—as opposed to what values the Ku Klux Klan might embrace.)

Why?

Organizational values have a holistic impact

Values are deeply rooted and constant over time. They're composed of and evidenced by customs, rites, and symbols. In an organizational setting, they're reflected in policies and procedures, dress code, hours of work, employee relations practices, communications patterns, rules for corporate governance, and the environmental setting.

It isn't important ...