June 2013
Beginner to intermediate
905 pages
13h 15m
English
book
The Truth About Better Decision-Making (Collection), 2/e
by Robert E. Gunther, William S. Kane, Leigh Thompson, Martha I. Finney
Content preview from The Truth About Better Decision-Making (Collection), 2/e
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Truth 60. The way you listen speaks volumes
The trouble with running an engaged workplace is that people actually care about their work and what happens to the company. And when they care like that, they’re going to get mad sometimes. The other trouble with running an engaged workplace is that you probably have some sort of open-door philosophy. Which means, by gum, when these people get mad, they’re going to march right through that open door, plunk themselves down in a chair, and unburden themselves.
This is actually an opportunity for you. A meeting with an angry employee is your chance to demonstrate your commitment to your people:
A meeting with an angry employee is your chance to demonstrate your commitment to your people.
• Silently congratulate ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.