The Truth About Better Decision-Making (Collection), 2/e

Truth 67. Answers build teams

While it may be true that companies are built one hire at a time, teams within those companies are built by answers—answers that come via chunks of experience that demonstrate to employees in real-life terms that their efforts are well invested with their company. As we’ve already established, balancing on a telephone pole doesn’t guarantee the formation of a team. But the day-to-day pulling together toward a common goal will. It just takes more time. And a whole lot of answers to core questions that drive trust and performance standards will build quality teams over time.

These are the questions that really influence your team-building exercise. It’s not a matter of answering them “once and for all”—it’s a matter ...