The Truth About Better Decision-Making (Collection), 2/e

Truth 25. Flex is best

Workplace flexibility isn’t a matter of more private time for employees as much as it is a matter of more control of all their time. And employers benefit as a result. Studies of workplace flexibility report higher engagement, more employee commitment, greater retention, and improved performance (even greater on-time performance in some manufacturing or distribution centers) when employees have more control over the way they mix their work and private time.

Over recent years, companies have increasingly set policies allowing some kind of workplace flexibility. Flexibility could take any number of forms: staggered hours, telecommuting, split or shared shifts, and even distance working, where an employee works out of her ...