The Truth About Better Decision-Making (Collection), 2/e

Truth 18. Better questions lead to better answers

One of the joys of taking on a new managerial role is the expectation that finally you’ll be able to engage your time in excellent thinking about the business. This is your chance to leave the actual heavy lifting of doing the job itself to that star performer in line behind you. And this, to a very large extent, would be true. After all, if you’re still doing the work you did, you are being way overpaid—and you haven’t opened up that opportunity for professional development for the rest of your team eager to fill the hole you left when you took the promotion. In which case, you’re doing your own job wrong.

To do your job right, you must dedicate much of your time equipping your team to live without ...