Component Isolation

One of the major difficulties in troubleshooting computer systems is pinpointing the specific cause of a hardware issue.

In Lesson 2, you learned about diagnostic tools and references that can assist you in determining whether an issue is caused by hardware or software. In addition, earlier in this lesson we reviewed the general principles of troubleshooting that Apple advocates.

With that knowledge under your belt, you should be at a stage where you can tell whether you're seeing a software issue or a hardware issue. You should also be prepared to systematically address a troubleshooting issue. We will now look at a method that can aid you in identifying faulty hardware components. This procedure is called component isolation—a ...

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