July 2005
Intermediate to advanced
768 pages
13h 12m
English
Content preview from Apple Training Series: Desktop and Portable Systems, Second Edition
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Lesson 12. Network Troubleshooting
| Reference Files | Apple General Troubleshooting Flowchart (AGTF_08Oct04.pdf)
Questions Worksheet (Questions_Worksheet.html) Troubleshooting Questions (Troubleshooting_Questions.pdf) Chapter Test 12 (Chapter_Test_12.pdf) |
| Time | This lesson takes approximately 2¼ hours to complete. |
| Goals | Given a customer, a description of a network problem, the Apple General Troubleshooting Flowchart, and the resources discussed in Lesson 1, “Reference Materials,” be able to isolate the problem to hardware or software within 15 minutes Given a customer, a description of a network problem, some network components, the Apple General Troubleshooting Flowchart, and the resources discussed in Lesson 1, be able to locate and resolve the problem ... |
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