The symptom charts included in this lesson will help you diagnose specific symptoms by following the guidelines set forth in the Apple General Troubleshooting Flowchart. Because cures are listed on the charts in the order of most likely solution to least likely, try the cures in the order presented. Verify whether or not the product continues to exhibit the symptom. If the symptom persists, try the next cure.
These symptom charts are taken from the service manual that was current at the time of publication and which appears on the accompanying CD. Apple Authorized Service Providers (AASPs) should download and refer to the latest service manual from AppleCare Service Source before servicing any Apple product.
If a cure ...