Principles of Supply Chain Management, Second Edition, 2nd Edition

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Authors

Richard E. “Dick” Crandall is a professor in the College

of Business at Appalachian State University (ASU), Boone,

North Carolina. He is certified in production and inventory

management (CFPIM) and supply chain professional (CSCP)

by the APICS-The Association for Operations Management.

He earned his PhD in production/operations management

from the University of South Carolina, Columbia, and is a reg-

istered professional engineer and a certified public accountant.

Prior to joining ASU, Dick worked as an industrial engineer

and in management positions for manufacturing and service

companies. He was a consultant with a major consu