
93Determining Customer Needs
the product/service bundle, and the supplier category. Performance measurements can
be constructed to better understand the effectiveness of the customized supply chains to
meet customer needs. It is also important to remember the needs of internal customers
when developing global supply chains.
Hot Topic: Human Trafficking
The hot topic for this chapter is about human trafcking among suppliers in the supply chain.
Hot Topics in the Supply Chain: Is There Human
Trafcking in Your Supply Chain?
Human trafcking, or modern-day slavery, is not a topic most of us are comfortable
talking about. Unfortunately, with the extension ...