
492 Principles of Supply Chain Management
videoconferences. As in many projects involving the Internet, there are some concerns
about privacy issues. While these may be minimal in business or educational environ-
ments, the possibility exists.
Sales and Operations Planning
We described S&OP in Chapter 5 as part of the demand management process. It involves
the sales function working together with the operations function to determine how best
to allocate the production resources to meet demand. It often requires a compromise solu-
tion; however, the resultant solution is one in which both functions concur.
When S&OP is extended along the supply ch ...