574 Principles of Supply Chain Management
NorthAmerica(MWPVL2014). Amazon is extending its fulllment centers by adding
sortation centers that sort packages into zip code order for faster delivery by the U.S.
Postal Service. As of mid-2014, they have seven sortation centers and plan additional
ones to further support their fulllment centers (Wulfraat 2014).
For Christmas, 2013, Amazon experienced delays in deliveries promised for
Christmas, when the orders overwhelmed the capacities of the primary package carri-
ers, UPS and FedEx. While the delayed deliveries represented a very small percentage
of the total orders for the year, it was widely reported in the newspapers and other
news media. The sortation centers will also move Amazon tow ...