December 2014
Beginner
717 pages
29h 18m
English
book
Principles of Supply Chain Management, Second Edition, 2nd Edition
by Richard E. Crandall, William R. Crandall, Charlie C. Chen
Content preview from Principles of Supply Chain Management, Second Edition, 2nd Edition
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36 Principles of Supply Chain Management
systems, and supply chain partners. All of these resources require periodic replenishment
and upgrading to maintain a competitive edge for the supply chain.
The role of the customer is important, since a customer’s perceived value determines
the actual value of the outputs (products or services). All products and services evolve
through a life cycle. Managerial challenges exist at each stage of the product life cycle.
Internal and external customers are involved through the product life cycle. Internal cus-
tomers transform the received inputs into valuable outputs. External customers exchange
nancial r ...
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