Notes
Chapter One
1. Bossidy, L., Charan, R., & Burck, C. (2002). Execution: The
discipline of getting things done. New York: Crown Business.
2. This concept is also known as crowdsourcing or community-
based design. See http://en.wikipedia.org/wiki/
Crowdsourcing.
Chapter Two
1. Kelly, E. (2006). Powerful times: Rising to the challenge of our
uncertain world. Upper Saddle River, NJ: Wharton School
Publishing.
2. Ford, H. (2003). My life and work. Whitefish, MT: Kessinger
Publishing. (Original work published 1922)
3. Hanson, K. (2007). Emerging elements of leadership in a
complex system: A cognitivist approach. Unpublished doctoral
dissertation, University of San Diego, San Diego, California.
4. Davenport, T. (2009). Best practices for supporting knowl-
edge ...