
NOTES 205
11. Gerus, C. (Ed.). (2007). Leadership moments: Turning points
that changed lives and organizations. Victoria, BC: Trafford,
p. i.
Chapter Seven
1. Kleinshmidt, A. (2008, Fall). Electronic patient records.
Pictures of the Future. Retrieved June 11, 2009, from http://a1
.siemens.com/innovation/en/publikationen/publications_
pof/pof_fall_2008/patientenakte.htm.
2. Mesko, B. (2008, April 11). Ozmosis vs. Sermo: Answers.
Retrieved May 1, 2009 from http://scienceroll.com/
2008/04/11/ozmosis-vs-sermo-answers/.
3. Benko, C., & Weisberg, A. ( 2007). Mass career customization:
Aligning the workplace with today’s non-traditional workforce.
Boston: Harvard ...