March 2010
Beginner
223 pages
6h 1m
English
book
The First-Time Trainer: A Step-by-Step Quick Guide for Managers, Supervisors, and New Training Professionals
by Tom W Goad
Content preview from The First-Time Trainer: A Step-by-Step Quick Guide for Managers, Supervisors, and New Training Professionals
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
American Management Association
www.amanet.org
iii
Contents
List of Exhibits v
About the Revised Edition viii
A Word for the First-Time Trainer ix
Introduction 1
The Purpose of This Book 2
About Training 3
Step One: Facilitate Learning 7
Step One Summary 10
Skills Trainers Need—Overview 10
The Impact of Diversity and
Multigenerational Learners 11
Continuous Learning 12
Trainer Skills 12
The Eight Steps 17
Using the Eight Steps for Various
Situations 21
Step Two: Focus on Performance 24
Step Two Summary 25
Needs Assessment 25
Performance Objectives 44
Step Three: Focus on Learning 49
Step Three Summary 49
The Learning Process 50
Other Aspects of Learning 59
Building in Success Factors 66
Conclusion 67
Step Four: Be Prepared 68
St
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.