
The First-Time Trainer134
American Management Association
www.amanet.org
Exhibit 5-15. (continued)
4. Assume that all learners will be motivated to succeed in the training
session because the result will increase their value to the organiza-
tion.
5. Stimulate cooperation and interaction between older and younger
workers (e.g., get a younger worker to assist an older worker if the
latter is not knowledgeable about the technology being used to
deliver the training).
6. Allow learners, particularly younger ones, to take control of their
learning to the greatest extent practicable.
7. Encourage learners, particularly younger ones, to identify their