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American Management Association
www.amanet.org
Index
performance (Step Two), 24–48
and learning objectives, 46
objectives for, 44–48
reviews of, 38
see also needs assessment
performance improvement, 29–31
personalization, 151
physical disabilities, 130
pilot training, 104–105
podcast sessions, 2, 81
portfolio of trainer skills, 174–176
posters, 100
posttraining, 167
practical training, 63–64
practical work, 88–89
practice run, 104–105
preparation (Step Four), 68–105
activities for, 70
of delivery method, 72–79
of evaluation methods, 91–93
of experiential exercises, 85–91
key principles of, 71
of media, 79–85
organization as, 93–100
practice run as, 104–105
for training, 100–104
presentations, 111–126
humor in, 125
media for, 113–121
using icebreakers in, 121–125
presentation ...