The First-Time Trainer: A Step-by-Step Quick Guide for Managers, Supervisors, and New Training Professionals

American Management Association

www.amanet.org

ix

A Word for the

First-Time Trainer

Managers face challenges every day. One of the biggest is keeping

employee skills updated. When skills are rendered obsolete by each

new technological breakthrough—or the competition beats you

to the punch—the challenge is greatly magnifi ed. This is true for

both the profi t and the nonprofi t sectors, large and small. The task

of training employees is something facing more and more manag-

ers, professional people, and others in the workplace. Developing

employee talent keeps the best organizations on the leading edge.

It’s often the only way to achieve desired results. Yet, with tight

budgets and fl attened organizations, and especially in small orga-

nizations w