Facilitate Learning 11
American Management Association
www.amanet.org
The Impact of Diversity and
Multigenerational Learners
Diversity is one of the words most commonly used to describe to-
day’s workplace, and for good reason. Many companies are discov-
ering that if they make the most of diversity and manage it to a
purposeful end, productivity and effectiveness go up. It’s a good
return on investment. Because of globalization, management may
have no choice but to make the most of a vastly diverse workforce.
Diversity continues to suggest more than divergent cultural and ra-
cial backgrounds. It has grown to encompass as well:
People with disabilities•
People who speak different languages•
Women, who are continuing to enter and move up in the •
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