The First-Time Trainer192
American Management Association
www.amanet.org
times, when the economy was shifting to service industries.
They are comfortable with technology; though they started out
with traditional training methods, they soon became familiar
with technology-facilitated training, as well.
Generation X—born between 1965 and 1980. This group came •
to work during down economic times. Such words as indepen-
dent, self-effi cient, fl exible, resourceful, and willing to take risks have
been used to describe them. They are the best-educated group
of people ever, and they are far more adept at using technology
than their predecessors. Within the United States, workers from
this group are more ethnically diverse than workers in previous
genera ...