
The First-Time Trainer178
American Management Association
www.amanet.org
Eight Steps to Effective Training: A Summary
Effective training is as easy as taking the eight steps identifi ed in
this book. Of course, it is rarely easy to do anything well, and train-
ing requires a lot of hard, but satisfying, work. The idea is that if you
follow a series of steps, you increase the chance that training will be
effective. The eight steps, summarized in Exhibit 8-1, also serve as
focal points for continuous improvement. Exhibit 8-2 notes some of
the things that can be done to improve each of the steps.
Exhibit 8-1. Eight steps to effective training.
1. Facilitate ...