The First-Time Trainer138
American Management Association
www.amanet.org
Step Six Summary
A vital part of involvement is group dynamics and actions. Much
training takes place in groups, particularly in teams, to replicate ac-
tual workplace environments. To deliver training most effectively,
the trainer must have a good knowledge of group dynamics and be
adept at facilitating group learning. Included within this step are:
Discussion of group activities•
Tips for dealing with a variety of group situations•
Techniques for working with groups•
Action learning•
Online learning involvement•
Working with Groups
The training facilitator must be adept at working successfully with
groups of all sizes. Knowledge of group dynamics and the ability to
deal with prob ...