The First-Time Trainer160
American Management Association
www.amanet.org
Now, in Step Seven, you actually conduct the evaluation. (Of course,
you can briefl y evaluate and make improvements prior to comple-
tion of training; nonetheless, it’s after the fact of a training course
that you can determine ultimate results.)
Step Seven Summary
This step is closely related to learning objectives, which anchor the
process of training. In addition, the concern is whether a person can
perform better on the job (and more than pay back the cost of train-
ing), handle stress better (and thus reduce lost work time), behave in
a nonharassing manner (and avoid embarrassing and costly investi-
gations), or perform whatever the expected outcome of the training
sessi ...