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The First-Time Trainer: A Step-by-Step Quick Guide for Managers, Supervisors, and New Training Professionals
book

The First-Time Trainer: A Step-by-Step Quick Guide for Managers, Supervisors, and New Training Professionals

by Tom W Goad
March 2010
Beginner
223 pages
6h 1m
English
AMACOM
Content preview from The First-Time Trainer: A Step-by-Step Quick Guide for Managers, Supervisors, and New Training Professionals
The First-Time Trainer150
American Management Association
www.amanet.org
5. Deal with an irrelevant question from a learner by politely stat-
ing that it isn’t pertinent or that you’ll answer it at the break.
6. If a learner is asking a question to achieve something else,
try to rephrase the question to a more legitimate one.
7. If the question indicates that a person is lost, fi nd a way to
help that person out (e.g., during a break).
Role Playing
Drama has a way of getting people absorbed in the situation. You
can add drama to your training session in a number of ways, in-
cluding through video and exercises or, more directly, through role
plays. You’ll need time to prepare and participants who are willing
to do their best to take on the assigned ...
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Publisher Resources

ISBN: 9780814415597