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American Management Association
www.amanet.org
Additional Trainer Guidelines
Guidelines for Determining Whether or not Training Is Worth the Ex-•
pense. Return on investment (ROI) is the literal and the fi gurative
bottom line of all training.
Applicable section: Step Seven, Get Feedback
Guidelines for Professional Development• . As all professional
people know, we can never have too much of this. Continuous
trainer improvement has a direct and positive impact on future
training.
Applicable section: Step Eight, Improve Continuously
Guidelines for How People Learn (Step Three)
There are many theories about how people learn. Two of them,
Bloom’s Taxonomy and Gardner’s multiple intelligences, are briefl y
presented here to provide you with a deeper lev ...