American Management Association
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List of Exhibits
Eight Steps to Effective Training xiv
1-1 Major Application Categories of Training 8
1-2 Key Workplace Skills 13
1-3 A Problem-Solving Model 16
1-4 How to Apply the Eight Steps to Training Situations 21
2-1 Gap Analysis 27
2-2 Four Ways to Keep Focused on the Purpose of Training 28
2-3 When to Use Selected Types of Needs Assessment 34
2-4 Sample Task and Skills Analysis Worksheet 35
2-5 Sample Learning Objectives 47
3-1 Sixteen Learning Principles for Effective Training 53
3-2 Multimodality Approaches in Training 55
4-1 Activities of Step Four: Preparation 70
4-2 Selecting Delivery Methods and Media 80
4-3 Sample Weighting Factors for Making Select ...