Identifying Network Hardware Problems

If you suspect hardware as the source of your Internet connection problems, check the following:

• Log on using an account with Administrator privileges. Right-click the very bottom-left corner of the screen and select Computer Management. Select Device Manager. Look for any yellow exclamation point (!) icons in the device list. If your network adapter is marked with this trouble indicator, you must solve the hardware problem before continuing. If the device needs an updated driver, see “Updating Device Drivers” in Chapter 28, “Managing Your Hardware,” for more information.

• Also within Computer Management, check the Event Viewer for any potentially informative error messages that might indicate a hardware ...

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