Windows 8 In Depth

Troubleshooting a Cable or DSL Modem Connection

If your computer connects directly to a cable or DSL modem, you might have one or two network cards installed in your computer, depending on whether your computer is doing the job of sharing the high-speed connection on your LAN.

Note

If you have DSL or cable service but your computer connects to a connection sharing router and the router connects to the DSL or cable modem, don’t follow these instructions. Instead, see “Identifying Network Hardware Problems” later in this chapter.

To check for the proper settings, follow these steps:

1. Open a Command Prompt window by pressing Windows Logo+X and ...