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Your Attitude Is Showing: A Primer of Human Relations, Tenth Edition
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Your Attitude Is Showing: A Primer of Human Relations, Tenth Edition

by Sharon Lund O’Neil, Elwood N. Chapman
August 2001
Beginner
242 pages
6h 39m
English
Pearson
Content preview from Your Attitude Is Showing: A Primer of Human Relations, Tenth Edition

Case 4 Bounce Back

“I recover quickly.”

Sue Ellen is a physical therapist for a sports medicine clinic in a prestigious hospital. She is highly disciplined, has outstanding work skills, and is quietly effective. Sue Ellen’s only problem is that she is super-sensitive to comments and actions from others. She lets her attitude get stepped on and is too easily hurt by people. Sue Ellen is particularly vulnerable to any strong demands from doctors, supervisors, and even patients. When anyone comes down hard or steps on Sue Ellen’s attitude, she has a difficult time bouncing back. It’s now quite noticeable that Sue Ellen’s personal productivity ...

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Publisher Resources

ISBN: 013022507XPurchase book