Your Attitude Is Showing: A Primer of Human Relations, Tenth Edition

Mutual Understanding

We do not always recognize our own prejudices toward those from cultures different from our own. Sometimes, the only way to eliminate such prejudices is to get to know and understand each other by working closely over a long period of time.

Fernand. When Fernand went to work for a furniture company right out of high school, he had a real drive to achieve. It took him only two years to work himself up from a warehouse worker to the top delivery person. Fernand seemed to get along well with everyone. Then came the day his assistant, also of Philippino descent, resigned and Cedric, an African American, was assigned to him. Immediately, Fernand recalled the many fights between the two cultures in high school and figured he ...