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Your Attitude Is Showing: A Primer of Human Relations, Tenth Edition
book

Your Attitude Is Showing: A Primer of Human Relations, Tenth Edition

by Sharon Lund O’Neil, Elwood N. Chapman
August 2001
Beginner
242 pages
6h 39m
English
Pearson
Content preview from Your Attitude Is Showing: A Primer of Human Relations, Tenth Edition

Case 15 Confrontation

“A person’s attitude can stand just so much.”

John graduated from a state college as a consumer science major. He was ambitious, talented, and determined. In practically no time at all he had found a good position with a highly reputable retail operation. His position involved working in a laboratory where all consumer products purchased by the buyers were tested for safety, wearability, and other standards.

John received many compliments on his work from his supervisor. In addition, he was able to build good relationships with all his co-workers except Ms. Robertson. Ms. Robertson was a long-time employee and very critical ...

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Publisher Resources

ISBN: 013022507XPurchase book