August 2001
Beginner
242 pages
6h 39m
English
book
Your Attitude Is Showing: A Primer of Human Relations, Tenth Edition
by Sharon Lund O’Neil, Elwood N. Chapman
Content preview from Your Attitude Is Showing: A Primer of Human Relations, Tenth Edition
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Case 8 Choice
“I’m a Theory Y person myself.”
Carol is a customer service representative with an e-commerce organization. For the last sixty days she has been training for a new position and assignment. She has just received word to report to the human resource department to discuss her new role in the company.
The director gives her a choice of assignments. She tells Carol that two departments have requested her services. The departments are identical in their operations. The only difference is the type of climate created by each supervisor.
One department has a rather demanding supervisor who has a leadership style that leans in the direction ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.