August 2011
Intermediate to advanced
634 pages
21h 57m
English
Content preview from A First Course in Quality Engineering, 2nd Edition
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Preface to the Second Edition
“The average Japanese worker has a more in-depth knowledge of statistical
methods than an average American engineer,” explained a U�S� business exec-
utive returning from a visit to Japan, as a reason why the Asian rivals were
able to produce better quality products than U�S� manufacturers� That state-
ment, made almost 30 years ago, may be true even today as Japanese cars
are continuously sought by customers who care for quality and reliability�
Dr� Deming, recognized as the guru who taught the Japanese how to make
quality products, said: “Industry in America needs thousands of statistically
minded engineers
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.