534 A First Course in Quality Engineering
transparency in operations, selection and disclosure policies for
board members, independence in internal and external audits, and
protection of stakeholder and stockholder interests�
The organization should have procedures for evaluating the senior
leaders, including the chief executive and the governance board�
There should be evidence that senior leaders and the governance
board use their performance evaluations to improve their personal
leadership effectiveness as well as that of the board�
b� Legal and Ethical Behavior
The organization should have plans for addressing any adverse
impacts on society from their operations and products� They should
prepare for these concerns i ...