August 2011
Intermediate to advanced
634 pages
21h 57m
English
Content preview from A First Course in Quality Engineering, 2nd Edition
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Introduction to Quality 31
As mentioned earlier, some companies use only the failure costs as the
index to monitor the quality performance of a system� Others add some of
the indirect costs to the TQC if they seem to be signicant to their operations�
It does not matter how the economic index is dened for a company as long
as the same denition is used consistently over time so that comparisons
are valid� However, if a comparison is sought between one company’s TQC
with another’s—for example, a quality leader or a competitor—then the TQC
needs to be made up of the same components in both systems for a valid
comparison� That is when a standard ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.