August 2011
Intermediate to advanced
634 pages
21h 57m
English
Content preview from A First Course in Quality Engineering, 2nd Edition
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A System for Quality 529
Relationship chart
(Applied to product quality)
Code:
(R) = Responsible
C = Must contribute
M = May contribute
I = Is informed
Areas of responsibility
Determine needs of customer
General manager
Finance
Marketing
Engineering
Manager
manufacturing
Manufacturing
engineering
Quality control
Materials
Shop operations
Establish quality level for business
Establish product design specs
Establish manufacturing process design
Produce product design specs
Determine process capabilities
Qualify suppliers on quality
Plan the quality system
Plan inspection and test procedures
Design test and inspection equipment
Feed back quality information
Gather complaint ...
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