A System for Quality 559
by trained, impartial auditors should be instituted to verify conformance
of the quality system to this standard� Measurements must be taken to
verify if the processes of the quality management system perform per
the plans of the system� Improvements must be implemented by process
owners in a timely fashion when deciencies are reported by the audi-
tors� Records must be kept of audit results� The internal audit should be
guided by a written procedure�]
Monitoring and Measurement of Processes (8.2.3)
The organization shall apply suitable methods of monitoring and, where
applicable, measurement of the quality management system processes …
[Measurement of process quality, including that of the quality manageme ...