August 2011
Intermediate to advanced
634 pages
21h 57m
English
Content preview from A First Course in Quality Engineering, 2nd Edition
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8
Continuous Improvement of Quality
8.1 The Need for Continuous Improvement
As has already been pointed out in previous chapters, improving product
and service quality on a continuous basis is the key to improving customer
satisfaction, increasing productivity, and remaining competitive in the mar-
ketplace� Opportunities always exist in productive enterprises for making
improvements to the quality of products and services by using the resources
already available� Many corporate managers believe that problems relat-
ing to quality can only be resolved by investing more capital to buy newer
equipment, with all possible automation and the
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I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.