TOUCHPOINTS94 Experiencing the Logo
A great way to design a holistic brand experience it to consider all customer touchpoints—the places the brand touches the customer.
The best graphic identities translate well to a variety of customer touchpoints. Large firms with literally thousands of touchpoints require the most flexible graphic identities. The brand image must be preserved as the logo is applied to everything from paper cups to ocean liners. Smaller firms may not have as many requirements, but the same logic applies—even the smallest business has invoices and a website, and these touchpoints merit consideration.
Production techniques, graphic standards, and a right-sized plan are worth some upfront investment to ensure each touchpoint expresses ...
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