January 2017
Beginner
480 pages
20h 20m
English
Having discussed some of the causes of job satisfaction, we now turn to some specific outcomes.
As a general rule, happy workers are more likely to be productive workers. Some researchers used to believe the relationship between job satisfaction and job performance was a myth, but a review of 300 studies suggested the correlation is quite robust.39 Individuals with higher job satisfaction perform better, and organizations with more satisfied employees tend to be more effective than those with fewer.
It seems logical that job satisfaction should be a major determinant of an employee’s organizational citizenship behavior (known as OCB or citizenship behavior, ...
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