What power tactics do people use to translate power bases into specific action? What options do they have for influencing their bosses, coworkers, or employees? Research has identified nine distinct influence tactics:13
Legitimacy. Relying on your authority position or saying a request accords with organizational policies or rules.
Rational persuasion. Presenting logical arguments and factual evidence to demonstrate a request is reasonable.
Inspirational appeals. Developing emotional commitment by appealing to a target’s values, needs, hopes, and aspirations.
Consultation. Increasing support by involving the target in deciding how to accomplish ...