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Essentials of Organizational Behavior, 14/e
book

Essentials of Organizational Behavior, 14/e

by Stephen P Robbins, Timothy A. Judge
January 2017
Beginner
480 pages
20h 20m
English
Pearson
Content preview from Essentials of Organizational Behavior, 14/e

Modes of Communication

How do group members transfer meaning among each other? They rely on oral, written, and nonverbal communication. This much is obvious, but as we will discuss, the choice between modes can greatly enhance or detract from the way the perceiver reacts to the message. Certain modes are highly preferred for specific types of communication. We will cover the latest thinking and practical application.

Oral Communication

A primary means of conveying messages is oral communication. Speeches, formal one-on-one and group discussions, and the informal rumor mill or grapevine are popular forms of oral communication.

The advantages of oral communication are speed, feedback, and exchange. Regarding speed, we can convey a verbal message ...

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Publisher Resources

ISBN: 9780134523859